Terms of Service

______________________________________________________________________________________________

We at Appinfoedge Solutions Private Limited welcome you to learn more about our terms and conditions. We believe in maintaining transparency, and to keep you informed, all our terms and conditions are detailed below.

When we say “Company,” “we,” “our,” or “us,” in this document, we are referring to Appinfoedge Solutions Private Limited.

When we say “Product” or “Services,” we mean any products or services created and maintained by Appinfoedge Solutions Private Limited.

We may update these Terms & Conditions in the future. You can track all changes made periodically.

By using our Services or Products, now or in the future, you agree to the most recent Terms & Conditions. This applies to any of our current and future products and services and any features we add to our Services over time. There may be times when we do not exercise or enforce any right or provision of the Terms of Service; in doing so, we are not waiving that right or provision. These terms include a limitation of our liability.

Privacy Statement

We are dedicated to safeguarding your privacy. Any information collected from individual customers is used solely by authorized employees within the company who need it to perform their duties. We regularly review our systems and data to provide our customers with the best possible service. Unauthorized actions against computer systems and data are considered serious offenses under the law. We will investigate any such incidents and pursue prosecution or civil action to seek damages from those responsible.

Confidentiality

Client records are treated as confidential and will not be shared with any third parties, suppliers, or authorities unless legally required. We will never sell, share, or rent your personal information to third parties, nor will we use your email address for unsolicited communications. Any emails sent by our company will only relate to the agreed-upon services and products.

Disclaimer

      Exclusions and Limitations

The information provided on this website is offered on an “as is” basis. To the maximum extent permitted by law, this Company:

1. Disclaims all representations and warranties related to this website and its contents, including those provided by any affiliates or third parties. This includes any inaccuracies or omissions on this website and/or the Company’s materials.
2. Disclaims all liability for any damages arising from or related to your use of this website. This includes, but is not limited to, direct losses, loss of business or profits (whether or not such losses were foreseeable, occurred in the ordinary course of events, or you advised the Company of the possibility of such potential losses), as well as damage to your computer, software, systems, programs, or data, and any other direct or indirect, consequential, or incidental damages.

However, this Company does not exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations are applicable only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment

We accept all major credit, debit cards and wired transfer as valid methods of payment. Our policy requires full payment at the time of ordering our services. If any amount remains unpaid 30 days after the invoice date, we reserve the right to pursue the outstanding balance through collection agencies or via the Small Claims Court if the amount owed does not exceed INR 2000. In such cases, you will be responsible for any additional administrative or court costs incurred.

Cancellation Policy

You may cancel the service agreement plan as per the policy mentioned in the signed contract. Apart from the contract you may cancel the service agreement by sending an email to sales@appinfoedge.com with 30 days of notice period. Please note that cancellation requests must be submitted and received at least 30 days before the next billing date to avoid being charged.

Software Service and Non-Payment

We reserve the right to temporarily or permanently suspend the service of clients who fail to make timely payments for our service, especially if their software and service are completed.

Termination of Agreements and Refunds Policy

Both the Client and our Company have the right to terminate any Services Agreement at any time (as per signed contract), for any reason, including the discontinuation of services that are already in progress. No refunds will be provided once a service has commenced and is considered underway.

If a refund is mutually agreed upon between the Client and Appinfoedge Solutions, the refunded amount will be subject to a 7% deduction to cover transaction expenses.

Features and Bugs

1. We take great care in designing and delivering our Products & Services, drawing on our own experience and the feedback from our customers. However, no service can meet the needs and expectations of everyone. Therefore, we do not guarantee that our Services will fulfill your specific requirements or expectations.
2. We rigorously test all features before they are released for production. Despite our efforts, some bugs may be present in our Services, as is common with any software product. We actively track and address bugs and feedback, prioritizing those related to security and privacy. However, not all reported issues may be resolved, and we do not guarantee that our Services will be completely free of errors.

General

These terms and conditions are governed by the laws of India. By accessing this website, you agree to these terms and conditions and consent to the exclusive jurisdiction of Indian courts for any disputes arising from such access. If any part of these terms is found to be invalid or unenforceable for any reason (including, but not limited to, the exclusions and limitations outlined above), that provision will be removed, and the remaining terms will continue to be in effect.

The Company’s failure to enforce any provision of these Terms and Conditions or any Agreement, or to exercise any option to terminate, does not constitute a waiver of such provisions and does not affect the validity of these Terms and Conditions or any Agreement, or any part thereof, nor the right to enforce each provision in the future.

These Terms and Conditions may only be amended, modified, varied, or supplemented in writing and signed by duly authorized representatives of the Company.

Liability

To summarize our liability terms clearly:

You explicitly acknowledge and agree that the Company will not be liable, whether under law or equity, to you or any third party for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if the Company was advised of the possibility of such damages. Such liabilities arise from: (i) the use or inability to use the Services; (ii) the cost of procuring substitute goods and services resulting from any goods, data, information, or services purchased or obtained, or messages received, or transactions made through the Services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or actions of any third party on the Service; or (v) any other matter related to these Terms of Service or the Services, whether due to breach of contract, negligence (whether active or passive), or any other legal theory.

Notification of Changes

The Company reserves the right to modify these terms and conditions periodically at its discretion. Continued use of the site signifies your acceptance of any such changes. If we update our privacy policy, we will announce these changes. For significant changes in how we handle Personally Identifiable Information, we will notify affected individuals via email or postal mail. We recommend that you review this statement regularly.

These terms and conditions are an integral part of the Agreement between the Client and the Company. By accessing this website and/or engaging in a booking or Agreement, you acknowledge that you understand, agree to, and accept the Disclaimer Notice and the full Terms and Conditions outlined herein. Your statutory Consumer Rights remain unaffected.

Version 1.0.01